For the fastest help, include the email or phone number on your account and the relevant booking reference. Never send a password, verification code, or full payment details.
Account deletion
Signed-in customers can start deletion securely from Account settings. If you cannot sign in, use the deletion-request instructions.
Deletion instructionsResponse times vary. Urgent active-booking issues should include “URGENT BOOKING” in the subject line so the team can identify them quickly.